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September 20, 2024 2026-07-24 17:56

Join us on our Journey

Contact us

6th Floor, 2 India Street
London, EC3N 2PX

Let's discuss your project now

Whether you are a company at the cutting edge of renewable energy or a utility provider navigating the challenges of a dynamic market, we are here to support you every step of the way.

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How to make a complaint

You can contact us in any of the following ways:

Email: info@volt-uw.com
Phone: 07392 090 267 (Mon–Fri, 9am–5pm)
Post: MURO, 2 India Street, London, EC3N 2PX

What happens next

We will acknowledge your complaint within 2 business days.
We aim to resolve complaints within 2 weeks. If we need more time, we will keep you informed.
You will receive a final response letter explaining the decision and any next steps.

If you're not satisfied

If you are unhappy with our response, you may refer your complaint to:

Financial Ombudsman Service (for financial services complaints):
www.financial-ombudsman.org.uk
Phone: 0800 023 4567
Information Commissioner’s Office (for data protection complaints):
www.ico.org.uk

Accessibility

If you need this information in an alternative format (e.g., large print, Braille), please contact us.